Terms of Service

Last updated: January 2026

1. Agreement to Terms

By accessing our website, you agree to be bound by these Terms of Service.

2. Products & Services

We make every effort to display as accurately as possible the colors and images of our products.

3. Pay on Delivery

For Pay on Delivery orders, you agree to pay the delivery commitment fee upfront and the remaining balance upon delivery.

4. Returns & Refunds

Please inspect your order upon reception. Contact us immediately if the item is defective or damaged.

5. Contact Information

Questions about the Terms of Service should be sent to us at support@hotandkoolessentials.com.